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Crisis care

Who can I call when I am in distress?

If you are already cared for by mental health services provided by Camden and Islington NHS Foundation Trust

  •  During working hours you should contact the team that coordinates your mental health care on a long term basis. You can locate your service using the service finder.
  • If you need urgent mental health support outside of that team’s working hours then you should contact the local crisis team on 020 3317 6333. This number is available 24 hours a day, 7 days a week.

If you are not under the care of mental health services

  • First contact your GP and ask for an urgent appointment. This will allow you to discuss your experiences and situation with someone who can help you to identify what might be happening to you and organise further help for you if you need it.
  • If you do not feel that you can wait to see your GP then please contact the C&I Crisis Team on 020 3317 6777. This number is available 24 hours a day, 7 days a week.

What is a mental health crisis?

The word “crisis” can be used to describe many different situations. In mental health, the term “crisis” usually suggests that someone may need urgent help to support them with mental health problems. - It is important to distinguish crisis support from emergency support. In an emergency, someone’s life might be in danger and you should call 999.

What is a Crisis Resolution and Home Treatment Team?

Mental health crisis teams help people whose mental health might be deteriorating to the level that hospital admission is being considered.

C&I’s Crisis Resolution and Home Treatment Teams (CRTs) are multi-disciplinary mental health teams based in the community that provide a safe and effective home-based assessment and treatment service as an alternative to in-patient care.

The service is available 24 hours a day, 365 days of the year

The crisis teams accept referrals by telephone only. If you are GP or other professional and want to refer your patient to the team please call 020 3317 6333.

Anyone can refer to our service. This includes the patient themselves, their families or carers, the police, GPs, the A&E department, the London Ambulance Service, Social Services, Housing association, supported housing and more.

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